🚚 Shipping Information
| Shipping Tier |
Weight Range |
Rate |
| 📦 Standard Shipping |
0–25 lb |
$25.00 |
| 📦 Standard Plus Shipping |
26–50 lb |
$50.00 |
| 📦 Heavy Item Shipping |
51–100 lb |
$125.00 |
| 🚚 Freight-Ready Shipping |
101–150 lb |
$250.00 |
| 🏗️ Oversized Freight |
151–350 lb |
$350.00 |
| 🚛 Bulk Freight Shipping |
351–500 lb |
$475.00 |
| 🚛 Heavy Freight Shipping |
501–1000 lb |
$625.00 |
| 🧮 Multi-Pallet / Custom Freight |
1001 lb and up |
$1,000.00 |
🔎 What to Expect
- After placing your order, you’ll receive an Order Confirmation Email.
- This confirms that we’ve received your order and pre-authorized your credit card.
- Your shipping rate will appear before completing your purchase.
- We partner with trusted third-party carriers for reliable delivery.
- Tracking info will be provided once your order ships.
- Need help? Reach out: sales@americancleaningequipment.com
📨 Order Confirmation
- Once your order is placed, we verify item availability and readiness to ship.
- If an item is unavailable or backordered, we’ll void the pre-authorization and contact you.
- If available, we’ll process your payment and prepare your shipment.
🚀 Order Shipment
- In-stock items ship within 3 business days of order placement.
- Shipping confirmation is sent within 24 hours of warehouse dispatch.
- If you don’t receive confirmation within 4 business days, email us at: sales@americancleaningequipment.com
🌍 International Orders
- Our products are designed for the U.S. market and operate on 120V power.
- Items are certified to U.S. electrical safety standards.
- We ship internationally—contact us for a custom shipping quote based on your item and destination.
- Once approved, orders are processed through our secure online payment gateway.
📸 Damaged Shipments
- Inspect your package immediately upon delivery.
- If damage is visible:
- Note it while signing for delivery or refuse to accept it.
- If accepted, take clear photos of the damaged packaging and item.
- Send photos to: sales@americancleaningequipment.com
Want to know about our Returns and Refunds Policy?
