🚚 Shipping Information
All shipping is free unless otherwise stated on the product page. If shipping is not free, it will follow the table below.
Free Shipping only applies to the lower 48 states.
| Shipping Tier | Weight Range | Rate |
|---|---|---|
| 📦 Standard Shipping | 0–25 lb | $25.00 |
| 📦 Standard Plus Shipping | 26–50 lb | $50.00 |
| 📦 Heavy Item Shipping | 51–100 lb | $125.00 |
| 🚚 Freight-Ready Shipping | 101–150 lb | $250.00 |
| 🏗️ Oversized Freight | 151–350 lb | $350.00 |
| 🚛 Bulk Freight Shipping | 351–500 lb | $475.00 |
| 🚛 Heavy Freight Shipping | 501–1000 lb | $625.00 |
| 🧮 Multi-Pallet / Custom Freight | 1001 lb and up | $1,000.00 |
🔎 What to Expect
- After placing your order, you’ll receive an Order Confirmation Email.
- This confirms that we’ve received your order and pre-authorized your credit card.
- Your shipping rate will appear before completing your purchase.
- We partner with trusted third-party carriers for reliable delivery.
- Tracking info will be provided once your order ships.
- Need help? Reach out: sales@americancleaningequipment.com
📨 Order Confirmation
- Once your order is placed, we verify item availability and readiness to ship.
- If an item is unavailable or backordered, we’ll void the pre-authorization and contact you.
- If available, we’ll process your payment and prepare your shipment.
🚀 Order Shipment
- In-stock items ship within 3 business days of order placement.
- Shipping confirmation is sent within 24 hours of warehouse dispatch.
- If you don’t receive confirmation within 4 business days, email us at: sales@americancleaningequipment.com
🌍 International Orders
- Our products are designed for the U.S. market and operate on 120V power.
- Items are certified to U.S. electrical safety standards.
- We ship internationally—contact us for a custom shipping quote based on your item and destination.
- Once approved, orders are processed through our secure online payment gateway.
📸 Damaged Shipments
- Inspect your package immediately upon delivery.
- If damage is visible:
- Note it while signing for delivery or refuse to accept it.
- If accepted, take clear photos of the damaged packaging and item.
- Send photos to: sales@americancleaningequipment.com